Custom Photo Pendant

$60 $250

Keep your loved ones close to your heart - literally - with a Custom Photo Pendant from Kings Jewelers 👑 This beautiful necklace is the perfect gift to show friends and family how much you cherish them. Whether it's for Mother's Day, Father's Day, birthday, anniversary, or memorial for a fallen soldier, we'll make sure the special someone is always by your side ❤️

Jewelry fit for a King

These custom pendants are designed by industry leading jewelers and constructed right here in Kings Jewelers facilities. Your piece is one-of-a-kind and treated as such. Each pendant is carefully crafted and rigorously inspected with a focus on long term quality. We are confident you will be proud to wear this everyday, and we put our money where our mouth is - each piece is comes with a one year warranty.

Backed by Royal Service

You have 24 hours to cancel your order to be eligible for a full refund, no questions asked. Simply email us at support@kings-jewelers.com with the order number.

one-year warranty is included in all of our products as we are confident in their quality and stand behind everything we sell. Please read the warranty policy for more information.

We offer FREE shipping on all orders. Please allow 3-4 weeks for shipping. This includes the time to design, fabricate, and test your pendant. Choose expedited shipping (1-2 weeks) at check-out if you want exceptionally quick shipping for your custom products 🚚

What to expect?

  1. Upload the photo you would like displayed on your pendant, using the file picker on this page
  2. We will do our best to resize and crop it to fit on the circular face. We will send you a mockup of the design for your approval and honor any requests to change it until we begin production of the piece. 
  3. Once your pendant has been constructed and tested, it will be shipped out. You will receive an email with the tracking number.

Thanks, and we hope you enjoy your premium jewelry product from King's Jewelers!

Returns

Our return policy lasts for a total of 30 days. If 30 days have passed since your purchase, then unfortunately we are unable to offer you a refund. The customer is eligible for a refund with no questions asked whenever if there is any damage caused during the manufacturing or shipping processes. We can exchange or repair your product if you are not happy with the product due to quality reasons. 

Any Shipping Costs Are Not Refundable

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Products on clearance are non-refundable. Products purchased from the Custom Jewelry Collection are non-refundable 24 hours after purchase, as they are made according to the customer's specifications.

To complete your return, we require a receipt or proof of purchase.
Do not return any products without contacting support.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a couple of days.

Late or missing refunds


If you haven’t received a refund after being approved for one, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted to your account. If you’ve done all of this and you still have not received your refund yet, please contact us at support@kings-jewelers.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@kings-jewelry.com.

Shipping

To return your product, you should mail your product to the address provided by our support team which can be contacted at support@kings-jewelers.com. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping (an) item(s) over $250, you should consider using a trackable shipping service, or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


All delivery within the United States will take roughly 1-2 weeks except for custom pendants. International deliveries will generally take about one week longer. Delivery time will be prolonged during peak seasons.

Custom Jewelry will take 2-3 weeks for expedited shipping, and 4-5 weeks for free shipping. Expedited shipping will cost $40.00 USD extra, and can be purchased during the checkout process.

Factors such as the weather, holidays, production delays, and high order volumes may delay the delivery process.

If your products are not received within the ETA period, please contact support at support@kings-jewelers.com with your order number in the e-mail for an update regarding your order.



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